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Jessica M Weeden

U.S. Digital Service
Digital Services Expert
Jessica Weeden is a service designer with the U.S. Digital Service working with the Department of Health and Human Services. She is currently leading design efforts as CMS modernizes the Medicare claims processing systems supporting 40 million beneficiaries. Previously, she led the design efforts of USDS to improve the asylum applicant experience at USCIS.
Jessica specializes in helping organizations to have a holistic view of the large, complex and fuzzy problem spaces they are working in so that they can identify opportunities and define a way forward to improvement. She currently lives in Baltimore with her husband, son and two cats. She always has a new book to recommend.

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