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Wednesday, April 15 • 1:40pm - 2:15pm
Digital Interventions For Health Behavior Change: Leveraging Whatsapp To Encourage Key Health Behavior Change for Patients in India

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Track Description
Digital Behavior Change Interventions (DBCIs) are increasingly being adopted for use in primary prevention, treatment, and self-management of chronic diseases. They offer a promise to revolutionize the ways in which individuals gain access to care and guidance, track and promote behavioral change, reduce costs, and ultimately improve patient experience, engagement, and outcomes. Delivering on those promises requires multi-disciplinary collaboration throughout the design process, merging evidence and rigor with creative ingenuity. This session will showcase a range of digital interventions and highlight the methods used and insights gained throughout research, design, and evaluation phases.

Arjun and Shirleys Talk Description
Noora Health’s Whatsapp based patient communication service that sends customized key social behavior change messages and videos for specific health condition areas targeting health behavior change at home for patients recently discharged from a hospital stay. Designed with the Principles for Digital Development in mind, this service aims to be a key element in improving outcomes (reduction in readmissions to hospitals, increase in key health indicators) for patients across urban and rural settings, who seek care from 104 public sector secondary care hospitals spread across India, where Noora Health's interventions are delivered in partnership with the Indian state governments of Karnataka, Punjab, Maharashtra, and Madhya Pradesh.


Moderators
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP, Behavior Change Design, Mad*Pow
A designer and researcher, Dustin founded the Behavior Change Design practice and methodology at Mad*Pow. Over the past decade, he’s designed and implemented a number of high-profile digital health interventions reaching millions of end-users and improving access, costs, and most... Read More →

Speakers
avatar for Shirley Yan

Shirley Yan

Qualitative Research Lead and Behavior Change Specialist, Noora Health
Shirley is Qualitative Research Lead and Health Behavior Change Specialist at Noora Health. With experience working in social behavior change projects in India, Guyana, and the United States, she leverages health theories and design to develop desired services and programs. Previously... Read More →
avatar for Arjun Rangarajan

Arjun Rangarajan

Director, Partnerships & Strategy, Noora Health
Arjun works closely across Noora’s teams to develop and communicate organizational strategy, and to execute and sustain strategic initiatives and partnerships. He brings a critical lens to helping Noora incorporate a strategic public health framework in their program offerings as... Read More →


Wednesday April 15, 2020 1:40pm - 2:15pm EDT
Sessions