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Tuesday, April 14 • 2:45pm - 3:15pm
Patient Experience: Designing For Shared Decision-Making

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Track Description
During the Patient Experience track we will look at modern methodology, technology and techniques to better understand the patient perspective. How might we capture, measure, and communicate existing patient experiences such that they stimulate innovation and change? What are the right methods to truly empathize with patients in context? We will discuss the elements that are crucial for customized experiences that resonate as successful solutions.

Nancis Talk Description
Patients and loved ones are often tasked with making difficult decisions regarding their care without thorough knowledge of what those decisions mean or what their alternatives may be, potentially having a negative impact on both their care and their experience with that health system.

avatar for Emily Treat

Emily Treat

Experience Strategy Director, Mad*Pow
Emily has been designing interactive games for a range of publishers for more than a decade, including executive producing the Half the Sky Movement games portfolio, which included a 33-part Facebook game, three Java phone games, and a series of 20 mobile game apps. Oh, that was among... Read More →

avatar for Nanci Gonzalez

Nanci Gonzalez

Design Researcher, DICE Group at Thomas Jefferson University Hospital
Nanci Gonzalez is design researcher at the Digital Innovation and Consumer Experience (DICE) Group at Thomas Jefferson University Hospital. As part of the Design Research and Process Design team, Nanci collaborates with other researchers, designers, developers, physicians, and hospital... Read More →

Tuesday April 14, 2020 2:45pm - 3:15pm EDT